It is difficult to find great in home glass service because most glass companies are not concerned with customer service. Any service company should focus largely on customer service because that is what the customer is experiencing. I have recently experienced great glass service from a company called Glass Doctor. I wanted to share with everyone how great the service and glass repair was performed so that you know the best service out there. If you are interested in seeing the company’s website then just visit westchester.glassdoctor.com.
My son has a habit of throwing rocks at the side of our home and just like any other 10 year old child he doesn’t listen to my warnings. One day he was throwing rocks at the side of our home and one rock ended up going throw one of our side windows. After grounding my son I began looking for glass repair companies in my area.
I found Glass Doctor and called to get an estimate of service and they offered to come out that afternoon free of charge to give me a quote. Our home windows are French pane windows and I just needed one pane replaced on the window. The technician came out to my home and was very friendly and courteous. He began measure the size of glass that I needed replaced and give me price of service. I was surprised at the low cost of the replacement and signed off on the price.
It only took them about three days to cut the size glass that I needed and the same technician called and informed me that the glass was ready for replacement. We scheduled an appointment time and he showed up exactly on time like he had the first time and began replacing the broken pane.
He completed the task in a little under twenty minutes and make sure that he cleaned up any mess he made from the repair and went on his way. I was very pleased with the speed and quality of glass repair and I would call them again in the future for any glass repair or replacement needs.